To automate constructions IT inspections, prevent machinery failure, and improve worker safety. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and software. Educating coworkers about network security and best practices for computer usage. Supporting the day-to-day operations of our computer network. It solutions specialists are responsible for developing and implementing technical solutions to business problems. They work closely with clients to understand their business needs and then design and implement solutions that meet those needs. Monitor, prioritize and respond to user requests and incidents. Handle incoming IT support tickets. Troubleshoot. Provide local and remote IT support. Password resets. Desktop/laptop hardware installs or upgrades. Onboarding and termination of accounts. Server maintenance.